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Support operations

COKIQ support hub for setup, compliance, and account work.

Start with a tracked HelpKit ticket when the request needs a record. Use AutoChat WhatsApp when the conversation needs to move quickly.

Setup

Script install, site key, WordPress, Shopify, GTM, WHMCS, and custom HTML checks.

Compliance

Consent Mode, DPDPA/GDPR/CCPA setup, banner behavior, policy page coordination.

Account

Plan, invoice, login, domain ownership, agency rollout, and managed activation help.

Tracked request

Send the support team the exact issue.

The form creates a COKIQ support ticket with product and source context already attached.

Support handoff

Use the right route so the issue does not get lost.

1

Create a ticket

Best for anything that needs tracking, screenshots, logs, or a proper support record.

2

Attach website detail

Share domain, platform, site key if available, and the page where the issue appears.

3

Use WhatsApp for speed

Open WhatsApp when the issue is urgent or you want a fast clarification thread.

Start AutoChat WhatsApp intake