Support policy

Support expectations by customer need and plan.

COKIQ support covers setup questions, scan review, implementation guidance, consent logging, reporting, billing, and enterprise procurement requests.

No credit cardConsent Mode v2Audit-ready logs

Sample scan preview

cokiq.com

Preview data

cookies found

tracking scripts

health score

Google Consent Mode v2Validated

Meta PixelBlocked until consent

Unknown marketing scriptNeeds review

Policy versionv2026.06.03 logged

Illustrative preview based on COKIQ scan categories. Run a free scan for live website results.

Used across Hostao-owned product websitesGDPR workflowsDPDPA readinessGoogle Consent Mode v2Consent logsAgency reportsEnterprise trust

Support levels

Support paths for each buyer type.

Support depth increases with implementation complexity, agency workflows, and enterprise governance needs.

Available

Email support for account, scan, setup, and billing questions.

Available

Priority support for active business sites, reports, Consent Mode review, and implementation questions.

Available

Agency support for portfolio workflows, client reporting, and recurring service operations.

Enterprise only

SLA, escalation, onboarding, security review, and support commitments by agreement.

See what your website loads, where consent proof is missing, and how COKIQ can turn consent into an operational workflow.